Shopify Sidekick: Your Co-Pilot

Shopify Sidekick is a side by side AI-powered assistant designed to help Shopify merchants by providing personalized recommendations, automating tasks, and offering insights to enhance the Shopify store's performance and customer experience. Powered by Shopify Magic; Shopify's AI-enabled feature and tool suite, Sidekick streamlines operations and supports decision-making with real-time assistance. Sidekick's natural language processing allows you to intuitively execute tasks, customize your analytics, and even access guided support documentation all from within your admin portal.

Beyond Manual Administration

Sidekick isn't just a chat window that answers questions; it can drive parts of the admin experience for you. From walking you through domain setup to helping manage metafields and configuration, Sidekick reduces the friction of common operational tasks and turns multi-step procedures into guided, reviewable actions. Importantly, it operates within the shop context and will only make changes after you confirm them, so control stays with you.

Any of the following resources from your store can be referenced when prompting Sidekick:

• Blog posts
• Collections
• Customers
• Discounts
• Apps
• Locations
• Marketing automations
  
• Metafields
  
• Metaobjects
  
• Orders
  
• Products
  
• Pages
  
• Segments

Specifically mentioning these resources in your prompt directs Sidekick to produce the results you need much more quickly. For example, try a prompt such as "How much stock of the product with the title 'Necklace' remain in my inventory?"

Streamlining Repeat Work

If you find yourself repeating the same set of steps, Sidekick lets you save those prompts as Skills. Sidekick Skills are reusable shortcuts you can call whenever needed. You can create and store up to 25 Skills, including the following examples of recurring tasks:

• Generating copy for social media posts
  
• Writing a new product description
  
• Producing a sales snapshot with insights
  
• Forecasting sales revenue for a specific time

Once skills are saved you can run them from the chat at any time moving forward, speeding up routine operations and codifying best practices across your team.

Data, Reporting, and ShopifyQL

Sidekick excels at turning natural language questions into actionable data. Inside Shopify's first-party reporting and query environment, the ShopifyQL editor, you can ask Sidekick to build or refine queries. It will generate valid ShopifyQL for custom explorations or modify existing reports. It can also visualize results, export data (CSV, Parquet, JSONL, etc.), or create a focused exploration and then download the output. That capability makes deep shop analysis accessible without hand-writing queries.

Recommendations and Support

Sidekick helps you discover the right app for a problem, compare options, and, when appropriate, kick off installation right from the chat. That means faster experimentation when you need a new integration. It will also guide you through admin flows (navigate to the page you need, preview steps, or suggest next actions) and can surface targeted recommendations based on your store's context.

Additionally, when something isn't working as expected; a theme setting, domain configuration, shipping rule, or metafield setup, Sidekick can surface the relevant Shopify documentation directly in the admin. Instead of searching externally or digging through multiple help articles, you can ask Sidekick a question and receive targeted instructions, definitions, and procedural guides tied to the exact feature you're viewing. Because it operates within store context, Sidekick can clarify why a feature behaves a certain way, outline the steps required to fix common misconfigurations, and point you to the specific docs that explain the underlying model. For newer merchants, this becomes a built-in onboarding tool; for seasoned operators, it reduces time lost to troubleshooting and ensures that best-practice references are always one prompt away.

Where Sidekick Fits (and Where to Pair it)

Sidekick shines for admin-side productivity: orchestrating multi-step tasks, generating queries and reports, recommending and installing apps, and automating repeatable prompts. For merchants who need customer-facing automation that spans external help desks or deep third-party systems, pair Sidekick with specialized integrations or platform apps that are built for omnichannel support and external system access.

At DEMAND, we treat Sidekick as a force multiplier. It reduces manual work for product teams, helps operations run cleaner bulk updates, and shortens the feedback loop between analysts and engineers. If you're scaling a storefront and want Sidekick-driven workflows, or want help turning your frequent tasks into robust Skills and reports, DEMAND can set that up and embed it into your operational playbook.

Ready to make Sidekick work for your team? DEMAND can help you design the Skills, analytics, and admin automations that free up time and cut operational risk.

Contact DEMAND today to discuss how best to up and integrate Sidekick into your operational playbook.